JOB DESCRIPTION

JOB TITLE: Billing Specialist

DIVISION: Finance

SUPERVISOR: Medical Billing Manager

STATUS: Non- Exempt/ Full Time 

Summary of Duties: Responsible for collecting, posting and managing account

payments. Responsible for submitting claims and following up with insurance

companies.

Supervision Received: Reports to Billing Supervisor

Essential Functions:

• Prepares and submits clean claims to various insurance companies’ either
• electronically or by paper.
• Answers questions from patients, clerical staff and insurance companies.
• Identifies and resolves patient billing complaints.
• Prepares, reviews and sends patient statements
• Evaluates patient’s financial status and establishes budget payment plans. Follows
• and reports status of delinquent accounts.
• Reviews accounts for possible assignment and makes recommendations to the
• Billing Supervisor, also prepares information for the collection agency.
• Performs daily backups on office computer system
• Performs various collection actions including contacting patients by phone,
• correcting and resubmitting claims to third party payers.
• Processes payments from insurance companies and prepares a daily deposit.
• Participates in educational activities and attends monthly staff meetings.
• Conducts self in accordance with HPA’s employee manual.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Education: High School Diploma or GED.

Skills/Experience:

• Knowledge of medical billing/collection practices.
• Knowledge of computer programs.
• Knowledge of business office procedures.
• Knowledge of basic medical coding and third-party operating procedures and
• practices.
• Ability to operate a computer and basic office equipment.
• Ability to operate a multi-line telephone system.
• Skill in answering a telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Must be well organized and detail-oriented.
• Salary $21 to $25 to start, dependent upon experience

Environmental/Working Conditions:

Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate.

While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to use hands to finger, handle, or feel and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.